Terms of use of the online store (e-shop) "www.thimisis.com/shop" 12/2/2022

1. "www.thimisis.com belongs to the sole proprietorship Aikaterini Protogeraki (head office: Donatou Dimoulitsa 76-78, P.O. 49100, Corfu, Greece), hereinafter Thimisis, is the website where products and services are available for sale presented on this website as well as on the website "www.thimisis.gr" (hereinafter Thimisis). These terms and conditions concern the process of making products and services available for sale and you are invited to read these terms before navigating this website and purchasing the available products and services. The navigation and purchase of the available products and services is governed by the terms mentioned below, by the terms set out on the online page Terms & Conditions as well as from the privacy policy displayed on the website Privacy Policy  and implies your express acceptance of all of the above. For any information regarding these terms of use and the products and services offered for sale, you can contact us by e-mail at info@thimisis.com or by phone (+30) 266142602 (+30) 6973963015 or by filling out the special contact form at e-mailContact.

2. The use of the THIMISIS online store is only allowed to adults over 18 years of age and bears no responsibility in case of use of this website by minors, and in any such case it is assumed that the required parental consent exists.

3. Product description: The products and services, which are available for sale through the online store "www.thimisis.com/shop", include services, daily use products and food. The main characteristics of the products for sale are presented on the website "www.thimisis.com" as well as in the online store (e-shop). In the context of the presentation and availability for sale, information is listed for each product, which information has been collected and made available to Thimisis by the producer of the product. Thiimisis bears no responsibility for the content (such as indicative product ingredients, product expiry date, harmonization with applicable legislation of the provided information on the product, origin, accuracy, completeness, etc.) of the provided information for which the producers are solely responsible . Thimisis is not responsible for the content of other websites nor for any damage that may be caused by the use of links to other websites.

4. Thimisis as the seller of the products available for sale on this website has all the legal rights and obligations. However, the responsibility towards the consumer for any defective products and/or information concerning the products and which are written on the packaging of these products is borne by the producer of the respective product. Thimisis, as part of its own responsibility, faithfully observes the specifications of proper storage and maintenance and transport to the final recipient. The products are shown to the consumer through photos that the user can zoom in to be informed to obtain all the required information about the product and as it must be stated on the packaging according to the legislation in force at the time. It is clarified that the images were taken when setting up the online store or adding a new product and therefore any information depicting date of manufacture/packaging, expiry or information depicting different measurement/cost values or indications that change are not valid. Thimisis guarantees that the products delivered to the consumer will have the usual duration based on the applicable legislation, usual practice and commercial ethics. Thimisis guarantees that the products available through the online store are safe and suitable for consumption, all hygiene and safety rules have been observed at all stages under its control, i.e. in the storage and delivery of the products for transport. Thimisis has received corresponding guarantees from its suppliers, who also bear the burden of responsibility towards the final consumer. Any differences in prices that may occur during different visits to the online store reflect its price policy aimed at its constant competitiveness. Within the same day, there may be a price difference for the same product based on the company's commercial policy. Items available at a special price when purchased in store may not have the same special price when purchased online and vice versa. Refunds in respect of items purchased as part of an offer, promotion/action or sale period will be based on the offer, promotion or sale price. All offers are valid for a predetermined period of time provided that the offered item is also available and as long as the stock is sufficient. Thimisis may in its commercial policy determine the maximum number of pieces per transaction in cases of offers. The charge will be made based on the prices that were valid and posted on the e-shop at the date and time of submitting the order, even if there have been fluctuations.

5. Purchase procedure of the available products: a) First, the interested buyer can navigate to the online store "www.thimisis/shop" and select the product(s) they wish to purchase by clicking on the "ADD TO CART" option. Every time the interested buyer selects a product, by clicking on the above option, he is taken to the shopping cart. Each product selected for purchase, the quantity of the selected product, the price in euros per product unit and the total price in euros of all selected products are displayed there. The listed selling price of each product includes 24% VAT but does not include shipping costs. The interested buyer may modify the selected products or add one or more products or delete one or more or all products. b) When the interested buyer fills his shopping cart with as many products as he wants, he then presses the "COMPLETE" icon. In order for the order process to proceed, the buyer must complete the displayed electronic form with the billing information either as a registered user of "www.thimisis.com" or as a visitor of the said online store. This form includes some mandatory blank fields such as name, surname, full postal address, telephone number, e-mail address, payment method (cash on delivery, electronic payment). The e-mail that the interested party will declare during the purchase process must be valid and true because all communication with Thimisis for the completion of the purchase will be carried out through the e-mail that was declared when filling out the above electronic form. c) If the buyer has completed the selection of the products he wishes to buy as well as the chosen method of payment of the price of the products, then he clicks on the "Complete order" icon. If the selected payment method is cash on delivery, then as soon as the buyer clicks the "Complete order" icon, the order is completed and an electronic tab with the buyer's order is displayed on the screen, i.e. the products ordered, the cost of each product, the shipping costs and the total cost as well as its declared details. Also, an automated e-mail is sent on behalf of "www.thimisis.com" to the stated e-mail address which includes the aforementioned electronic card as proof of receipt of the buyer's order. If the payment method is electronic payment (online payment), then as soon as the buyer presses the "Complete order" icon, an electronic tab with the buyer's order appears on the screen, i.e. the products ordered, the cost of each product, the shipping costs and the total cost as well as its declared details and then it is automatically transferred to the electronic platform specified by the collaborating Bank where it follows the indicated steps (such as choosing the type of payment card, filling in the buyer's details, etc.) for the purpose completing the electronic payment. As soon as the electronic payment is completed, an automated e-mail is sent on behalf of "www.thimisis.com" to the declared e-mail address which includes the proof of receipt and payment of the buyer's order. As soon as the proof of receipt of the order reaches the buyer, the purchase contract is considered established.

6. Cost & Payment: Each product clearly states its selling price including 24% or 13% VAT. The listed price does not include shipping costs. The payment methods are as follows: a) Direct bank transfer (National Bank of Greece) and b) By electronic payment (online payment) on the platform of the National Bank of Greece through the Thimisis online store. Such payment can be made through credit, debit and prepaid cards of Visa, MasterCard, Maestro.

7. Shipping costs: The listed price of each product does not include shipping costs. Thimisis cooperates with the courier company ELTA courier. The shipping costs, and according to the charges of the courier company, within Greece are: a) €3.80 for orders up to €39.99 b) FREE shipping for orders from €40 and above.

8. Shipping & Delivery of products:  For immediately available products: a) Direct bank transfer b) Online payment: Within 5 working days from the day of receipt of the order, Thimisis sends by courier the purchased products to the delivery address specified by the buyer. In the event that the buyer wants to use a delivery method for the purchased products other than the above standard cheapest delivery method offered by Thimisis then the buyer must pay any additional delivery costs. The above delivery deadlines apply depending on the availability of the products and in any case the delivery of the purchased products will take place within 5-7 working days at the latest. For products not immediately available, the shipment of the products by Thimsis will take place after consultation with the buyer. The above delivery deadlines do not apply during periods of extreme weather or strikes and in any case of force majeure, which may affect transport times.

9. Order cancellation: The buyer can request the cancellation of the order until 10:00am from the day Thimisis sent the order receipt for the selected products to his email address and in any case before the product has been shipped, by sending an email to info@thimisis.com

10. Buyer withdrawal: The buyer has a deadlineone 14 calendar days to withdraw from the (distance) product purchase contract which inentered into a contract with the seller company Thimisis without stating the reasons and without any charge beyond the direct cost of returning the purchased products (which cost is borne by the buyer). The deadlineis observed if the buyer sends back the products before the expiry of the period of 14 calendar days. Necessary conditions (cumulative) in any case are that the returned product is not short-term, that it has intact and complete packaging, with all accessories and additional benefits, benefits that accompanied its sale, its original purchase documents and any other accompanying form or element (e.g. labels, signs, etc.). In the event that a product does not have its original properties, Thimisis may refuse the return or reduce the returned value. It should be noted that in the case of food/beverage or goods intended for current domestic consumption, the return must be made immediately upon receipt of the order. The buyer is responsible for any reduction in the value of the products as a result of handling the products other than that which is necessary to establish the nature, characteristics and function of the products. The buyer who wishes to make use of the aforementioned right of withdrawal must carefully read the relevant details as well as the sample withdrawal form found in the Appendix of these Terms of Use. The right of withdrawal, provided for in articles 3e to 3k of Law 2251/1994, as amended and in force today, for distance and off-premise contracts, does not apply with regard to, among others, the following cases: a) service contracts after the full provision of the service, if the performance has begun with the prior express consent of the consumer, and with the recognition on his part that he will lose the right of withdrawal once the contract has been fully performed by the supplier, b) the supply of goods or the provision services whose price depends on fluctuations in the money market which cannot be controlled by the supplier and which may occur within the withdrawal period, c) the supply of goods manufactured according to the consumer's specifications or clearly personalized, d) the supply of goods which may deteriorate or expire soon, e) the supply of sealed goods which are not suitable for return, for reasons of health protection or for reasons of hygiene, and which have been unsealed after delivery, f) the supply of goods which, after delivery, due to their nature, are inseparably mixed with other elements, g) the supply of alcoholic beverages, the price of which has been agreed at the time of the conclusion of the sales contract, but the delivery of which can only take place after 30 days and the actual price of which depends onby fluctuations in the market, which cannot be controlled by the supplier.

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Privacy & Personal Data ProtectionOhmone​

1. Secure Transactions.  All information referring to personal information and user data is confidential. Our company has procedures that protect the personal data of users on our website.

2. Users reserve the right to request at any time and without charge the confirmation, modification or deletion of their data and their exclusion from receiving electronic messages, by unsubscribing or contacting our company directly.

3. Our company does not disclose the details of website users and transactions, unless there is a written authorization from them or this is required by a court decision or a decision of another public authority. Only authorized employees have access to transaction information as and when necessary. The user can request at any time any data kept about him, as well as their correction in case the existence of an error is documented.

4. Access to the company's systems (servers) is controlled by a firewall, which allows the use of specific services, prohibiting access to systems and databases with confidential company data and information.

5. Cookies. The website,   www.thimisis.com uses cookies for the convenience of its customers and the operation of services through its website. Cookies are small text files, with alphanumeric content, that are stored on the visitor's computer. Without the use of this technology, seamless navigation in our online store would be impossible, since for identification reasons you would have to enter your username and password on each page. The specific cookies we use exist only to make a session valid and are immediately deleted from your computer by closing the browser window.

6. It is possible to disable cookies from your browser. You must keep in mind, however, that this technology is necessary for the operation of this website and any deactivation will make navigation and use of our services impossible. Most browsers allow deleting cookies and preventing their creation for future browsing on the same site. It should be noted, however, that with this prevention, some functions of the Site will not work properly.

7. Data Protection Thimisis is committed to protecting the personal data of its customers. The information stored for the information of users will always be kept in accordance with Law 2472/1997 and the Decisions and Instructions of the Personal Data Protection Authority. Users reserve the right to request at any time and without charge the confirmation, modification or deletion of their data and their exclusion from receiving electronic messages, by contacting the Thimisis company at info@thimisis.com

8. Any user / customer can browse our website without giving any personal information or having created an account. Only during the execution of an order does the online store request the necessary information to execute an order. Specifically, for the customer's convenience when placing their order, they are requested, if they wish, to create an account. The customer has the option to continue the order, if he wishes, without creating an account. Upon completion of the order, the necessary information is requested for the issuance of the legal document retail receipt.

9. Each registered user (member) of thimisis.com is responsible for maintaining the confidentiality and security of their account password. He must immediately and without delay notify the management of the website of any attempt to breach his electronic account or any case of its use by a third party without authorization.

10. For your banking transactions, the company has ensured a secure environment using the SSL protocol and cooperation with recognized financial institutions in Greece. Any problem that occurs during the banking transaction concerns only the respective bank and the user.

11. Our company, as its ultimate goal is the complete information of the consumer, is likely to refer   to links, which take the user to other internet sites. Our company, under no circumstances, is responsible for the content of these links or for any loss or damage caused to the user by browsing these pages.

12. Thimisis reserves the right to modify these terms and conditions, which it will announce on the website "www.thimisis.com" and/or onwebsite "www.thimisis.gr". Interested users should visit the Internet frequentlycheck these places to be informed of any changes. These terms are governed by Greek law and the courts of Corfu are designated as competent for any arising disputes.